Privacy Policy
Effective Date: 14 September 2026
CANDLON APPARELS OPC PRIVATE LIMITED respects your privacy and is committed to protecting the personal information you share while using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, place an order, or contact us.
1. Information We Collect
We may collect the following information when you use our website:
- Name, email address, phone number, and delivery address.
- Billing and shipping details required to process orders.
- Product preferences, order history, and shopping-related information.
- Information provided through enquiry forms, customer support, or WhatsApp.
- Device information, IP address, browser type, and website usage data collected through cookies or similar technologies.
2. How We Use Your Information
The information collected may be used to:
- Process and deliver your orders.
- Confirm payments, provide order updates, and communicate about purchases.
- Respond to enquiries and customer support requests.
- Improve our products, website, and shopping experience.
- Send promotional communications where permitted by applicable law and your preferences.
- Prevent fraudulent, unauthorized, or unlawful activities.
3. Payment Information
Payments may be processed through third-party payment service providers. Payment details are handled according to the applicable provider’s security and privacy practices. The Company does not intentionally store complete payment card details unless specifically required and lawfully permitted.
4. Cookies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience. You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
5. Sharing of Information
Personal information may be shared with trusted service providers where necessary to operate the business, including payment processors, delivery partners, website hosting providers, and customer support services. Information may also be disclosed where required by law or to protect the rights and security of the Company, customers, or others.
We do not sell personal information to third parties for their own marketing purposes.
6. Data Security
Reasonable administrative, technical, and organizational measures are used to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
7. Data Retention
Personal information is retained only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and maintain appropriate business records.
8. Third-Party Links
Our website may contain links to third-party websites or services. The Company is not responsible for the privacy practices, content, or security of those external websites. Customers are encouraged to review their respective privacy policies.
9. Your Rights
Subject to applicable law, you may have rights to access, correct, update, or request deletion of your personal information, and to withdraw consent for certain processing activities. Requests can be made using the contact details below.
10. Children's Privacy
Our website is not intended for children who are below the applicable legal age for independent online transactions. We do not knowingly collect personal information from children in violation of applicable law.
11. Changes to This Privacy Policy
The Company may update this Privacy Policy from time to time. Changes will be published on this page with a revised Effective Date.
12. Contact Us
For privacy-related questions or requests, please contact:
CANDLON APPARELS OPC PRIVATE LIMITED
Office Address: Plot no 11 & 14, Pragathi Nagar, Hyderabad, Medchal, Malkajgiri, Telangana 500090
Phone: +91 9515393281
Email: candlonapparelopc@gmail.com
WhatsApp: +91 9652453345